Privacy Policy

FRIENDS OF BOLIVIA

Registered Charity No. 288866

 

Privacy Policy

Our commitment to protecting your privacy is paramount at Friends of Bolivia. The following statement describes how Friends of Bolivia collects and uses information about people who visit our website and communicates with us.

If you have any queries about this statement please email: info@friendsofbolivia.org.uk

Collecting Information

We will collect personal information from you when you enquire about our activities, register with us, make a donation or otherwise provide us with personal information.

We will also gather general information regarding the use of our website, such as which pages are visited most frequently. Only anonymous information and statistics will be used which do not identify individual visitors. This information helps us improve the services and information we offer on our website. We may use service providers to help us collect and analyse this information.

Mailing Lists

As part of the registration process for our e-newsletter, we collect personal information. We use that information for a couple of reasons: to tell you about things you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information, to check our records are right, to check every now and then that you’re happy and satisfied and to inform you of events the charity organises in order to raise funds or provide help to Bolivia in times of emergency.

We don’t rent, sell or trade email lists with other organisations and businesses.

We use a third-party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time by clicking the unsubscribe link at the bottom of any of our emails or by emailing us at info@friendsofbolivia.org.uk.

Personal Information

The types of personal information collected might include name, email address, postal address, and telephone number. We may also collect your opinions about a product, service, event or an issue.

When you buy tickets from our website, we will collect payment information from you such as credit or debit card details or bank information for the purposes of taking payment through our third party providers. We do not store this information ourselves.

How do we use this information?

We will use your personal information to provide you with the services, products or information you have requested, for administration purposes and to further our charitable aims, including for fundraising activities. We may need to share your information with our service providers, associated organisations and agents for these purposes.

We will use your personal information for our own marketing purposes unless you have indicated that you do not wish to be contacted. You can opt out of receiving any marketing materials at anytime by contacting the charity at info@friendsofbolivia.org.uk

Privacy and Security

Friends of Bolivia Website and Cookies

‘Cookies’ are small pieces of information sent by a web server to a web browser, which enable the server to collect information from the browser. Essentially it takes the form of a small text file deposited on your computer’s hard drive.

Friends of Bolivia uses cookies to ensure that you can interact with our web sites successfully, to identify you when you visit our web sites and to keep track of your browsing patterns. The use of cookies does not give us access to the rest of your computer or to personal information about you.

Personal Detail Protection

We take appropriate measures to ensure that the information we receive is kept secure, accurate and up to date and kept only for so long as is necessary for the purposes for which it is used.

Legal Compliance

Friends of Bolivia may need to disclose your information if required to do so by law or in response to a court order or in exceptional circumstances, where we think someone is at serious risk of being harmed, we may contact the police or a local authority safeguarding team.

Your Rights

You have a number of rights in relation to your personal data. These include the right to:

  • find out how we process your personal data;
  • request that your personal data is corrected if you believe it is incorrect or inaccurate;
  • obtain restriction on our, or object to, processing of your personal data;
  • ask us not to process your personal data for our own marketing purposes;
  • withdraw your consent to our processing of your personal data; and
  • obtain a copy of your personal information which we hold about you. We will take steps to verify your identity before responding to your request and will respond as soon as possible and in any event within a month.
  • Further, if you do not wish to receive any marketing information from us, you can unsubscribe from such notifications at any time using the link on any e-mail that we send to you, or at any other time by getting in touch with us using the details below.
  • At the end of your relationship with us you can ask us to delete your personal data and we will do so as far as we are reasonably able and subject to our legal requirements to retain such data. You can also request that we provide you with written confirmation of the deletion of your personal data.

Third Party Links

Our website may contain links to other sites and resources provided by third parties. We have no control over the contents of those sites or resources.

If you use any third party sites or resources the third party services’ rules and policies will apply and you should check these before you submit any personal data to third party sites. We do not accept any responsibility or liability for these policies. This policy applies solely to information collected by Friends of Bolivia.

Contact Us

If you would like to exercise any of your rights outlined in this policy or have any questions about the way in which Friends of Bolivia handles your personal data, please email info@friendsofbolivia.org.uk.

This privacy policy may be updated from time to time. The most up to date version will be always be available on our website so please check from time to time.